Case Studies of Document Automation

The built-in flexibility of Rapidocs means it can be applied to the preparation of contracts, agreements, proposals, application forms, feedback forms, policies, government forms, human resource documents, financial instruments and much, much more.

Legal Profession

On-Line Insurance Quotes
Commercial Documents
Articles and White Papers

Saving Time in the Legal Profession


A legal service provider is offering a self-help service that allows users to produce their own legal agreements and documents by following thorough on-screen guidance (help screens). Rapidocs plays a vital role in 'de-skilling' the process to reduce the need to spend time with expensive lawyers.

Rapidocs offers an ideal format for distributing compact files via the Internet, containing everything the user needs. The software assists the user in completing their documents with minimal fuss, while ensuring maximum accuracy.

The process can be saved and restarted at any time.  For example, if information is needed which the customer does not readily possess, he or she may save their work and return to it at a later time. Users have direct access to lawyers through a unique routing mechanism that enables the lawyer to review the documents and user details collected using the system.  This results in massive savings in lawyer time as relevant details are immediately available.

Instant, Online Insurance Quotes

In this example, an insurance company is using Rapidocs to deliver an electronic application form to provide an insurance product available exclusively online. The application process includes a wide range of validation features to ensure the highest level of integrity of the system.

A tailored quote is generated using information captured within the completed application form. The consumer can instantly view the full, personalized policy documentation through the web browser. A range of additional documents and services are available once the policy is taken 'on risk'.

In combination with applying Rapidocs to assist with claims management, the company is significantly reducing back-office processes.

Faster Turnaround of Commercial Documents

In another case, one of the worlds largest companies is using Rapidocs to improve access to their in-house legal team. Through an Intranet portal, users have immediate and convenient access to corporate legal information and documents that are relevant to their role.

Having selected a contract or agreement, the user then enters some basic contract information so that the legal team can monitor how the service is being used. This information also helps the legal team respond to users more rapidly and accurately.

Next, the relevant Rapidocs document is completed within the web browser.  In many cases, the final document is produced, although in some cases the document must first be referred to the legal team for approval before it can be issued. As a result of this service, users now enjoy rapid turnaround of critical commercial agreements, ensuring that valuable deals can be closed before they go cold.


Small Law Firm Implementation

For a small law firm with limited financial resources, the easiest way to deliver documents and forms over the web is to use our .ASP service (DirectLaw Service).  In this case, the firm does not need to maintain their own web server, create a web infrastructure, author basic templates, or worry about system maintenance and support. The firm has the choice of subcontracting the work out to consultants with specialized skills to develop new templates, or authoring in-house using Rapidocs Solo.  Once these new templates have been created, they can be used on the desk-top or delivered to the hosting service for delivery through the web as part of the infrastructure that has been originally designed just for that firm.

Large Law Firm Example

Utilizing the full document management and work flow capabilities within Rapidocs Professional.  Well-funded, large law firm interested in increasing productivity both within the firm and serving outside clients more effectively. Objective is to integrate document assembly with telephone advice services and keep track of which documents are used by which client. The law firm wants the capability of populating forms with data from the client data base or exporting client data to case management.

Using Rapidocs Professional and Rapidocs Data Server, the organization has the capability to meet all of its requirements:

  • New document templates are authored by subject matter specialists within the law firm.

  • The templates can be delivered through the firm's internal network to the desktop of everyone in the firm.  They can also be assembled within the web browser via the Internet by clients or lawyers within the firm, wherever they are located.

  • Assembled documents from either environment can be stored within the Rapidocs document management system by clients and retrieved by advocates using a username and password.

  • Assembled documents can be reviewed by the firm's lawyers before being released to clients or to legal assistants working with pro se clients to help them file the assembled documents.

  • Document templates are accessible by everyone in firm using the Document Store Facility. Completed documents can be stored within the document store via the Internet.  All documents are secure.

  • Data from client documents can be exported to the law firm's case management system.

  • Using the Rapidocs Document Management System, a component of Rapidocs Professional, other web-enabled document assembly templates from third party vendors, including Word files and Adobe .pdf files made fillable with Adobe Acrobat only, may be delivered to the desktop and via the Internet, completing the total inventory that is available to attorneys and paralegals. Costs to implement the basic platform, including in-house training for users and authors, is approximately $35k to $50k, depending on the size of the firm.  (NOTE:  the cost of authoring all individual templates is not included)



Articles and White Papers

The case examples described here are certainly not exhaustive, but should illustrate the variety of ways that document assembly can be implemented.  Additional articles on this topic can be found at:

White Paper on Rapidocs Technology by Epoq
Marc Lauritsen and Armstrong, In-House Applications: Working Smarter to Help Lawyers Work Smart: Linking Education and Information Technology
Marc Lauritsen, Assembling Documents on the Infobahn
Preparing for a New Generation of Legal Commerce, by Marc Lauritsen
It’s About Time:  Break the Hourly Billing Habit.
Let Automated Practice Systems Power Pricing Innovations
by Marc Lauritsen



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Date this page was last updated: 02/29/08

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